Shipping policy
Welcome to BABY IN THE SKY
Thank you for choosing BABY IN THE SKY. We’re committed to making your shopping experience smooth and reliable from the moment you place your order to the moment your package arrives.
Please review the shipping information below.
Order Processing
Once your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.
Processing Time
1–3 Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Orders placed outside business hours will be processed on the next available business day.
During holidays, promotional campaigns, or peak shopping periods, processing times may be slightly extended.
Every order is carefully checked before shipment to help ensure product quality and order accuracy.
Shipping Methods & Rates
| Shipping Method | Order Amount | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00 – $59.99 | $9.00 |
| Free Shipping | $60.00+ | FREE |
| Expedited Shipping | $0.00 – $99.99 | $18.00 |
| Free Expedited Shipping | $100.00+ | FREE |
Shipping fees are automatically calculated and displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking updates generally become available within 24–48 hours after the carrier scans your package.
You may also track your shipment through:
If you have questions about your shipment or tracking information, please contact our Customer Support Team.
Shipping Information
To help ensure a successful delivery, please keep the following in mind:
- Please carefully verify your shipping address before completing your order.
- Shipping addresses cannot be changed after an order has entered processing.
- Orders containing multiple items may be shipped separately depending on inventory availability.
- Shipping carriers are selected according to the destination and available logistics services.
- We currently do not ship to APO, FPO, or DPO military addresses.
Shipping Delays
Although we work hard to process and ship orders promptly, unexpected delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Transportation disruptions
- Public holidays
- High shipping volumes
- Customs inspections
- Incorrect or incomplete shipping information
- Unexpected carrier delays
We appreciate your patience and understanding if your order is affected by circumstances outside our control.
Lost or Damaged Packages
If your package appears to be delayed, lost, or arrives damaged, please contact us as soon as possible.
To help us investigate the issue, please provide:
- Order number
- Photos of the shipping package
- Photos of the shipping label
- Photos of the damaged item, if applicable
Our Customer Support Team will work with the shipping carrier to help resolve the issue as efficiently as possible.
Customs & Import Charges
International orders, where applicable, may be subject to customs duties, VAT, taxes, or other import charges imposed by the destination country.
These fees are determined by local customs authorities and are the responsibility of the customer.
Business Address
The address below is provided for business correspondence only and is not our return warehouse or return address.
Please contact our Customer Support Team before returning any merchandise to receive the appropriate return instructions.
Contact Us
BABY IN THE SKY
Business Address
510 9th St
Rapid City, SD 57701
United States
Business Correspondence Only – Not a Return Address
For questions regarding shipping, delivery, or your order, please contact shop@babyinthesky.com.
Our Customer Support Team will respond within 24–48 business hours.
Thank you for shopping with BABY IN THE SKY — we’re grateful to be part of your style journey and hope every order arrives ready to make your next moment a little more special.
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